Payment Policy
All payment methods are secure through our payment processing channels.
No credit card or other financial account information is transmitted to or through Yankee Shutter as part of the checkout process.
There is no additional charge to you for any form of payment processing.
Yankee Shutter accepts secure credit card payments through Stripe as part of the checkout procedure.
You may enter Visa, MasterCard, American Express, or Discover Card information at checkout.
Other payment options, including payment using other credit cards, using an electronic check, or financing offers, may be available through PayPal or Amazon Pay.
At checkout, you may choose to
- Enter your credit card (Visa, MasterCard, American Express, or Discover Card) for processing through Stripe;
- Pay through PayPal (either login to an existing PayPal account, or pay as a guest if you do not have a PayPal account);
- Pay through an Amazon Pay account.
Cancelled Orders
As an order progresses, certain costs are incurred that cannot be refunded.
If an order that is paid for with a credit card is cancelled before it goes to production, it can be refunded except for the 3% credit card processing fee (4% if paid with PayPal).
If an order has been prepped for assembly, certain materials that required custom cutting may not be refundable.
If your order includes custom painting services, the paint price is not refundable once the paint has been purchased by the painting department.
Once an order has been assembled, material and labor costs involved are not refundable.
Once an order has shipped, it cannot be cancelled.
Taxes
Yankee Shutter’s online sales division is based out of Ohio, so any sale with a delivery address in the State of Ohio will incur a 6.5% (Stark County) tax.
This will be automatically calculated at checkout.
For sales outside of Ohio, the customer is responsible for filing the appropriate sales and use taxes as required within their jurisdiction.